The European Commission has accepted the action plan submitted by Temu to comply with the Digital Services Act (DSA) and to curb the sale of illegal products through its platform. The plan is built around five main areas of action, which aim to address the infringements identified under European legislation.
Temu’s commitments
Among other things, the company has committed to:
- Systematically assess the risks linked to the operation of its platform
- Use reliable indicators and metrics to check how effective its measures against illegal content are
- Review the limitations and weaknesses of its content moderation mechanisms
- Investigate whether its recommendation and product promotion systems may favour the display of illegal listings
- Assess the impact of deliberate manipulation of the platform by sellers who use Temu’s features to promote illegal products
Consumer protection under the Digital Services Act
The European Commission considers the action plan a further example of the Digital Services Act in practice. The law aims to strengthen the protection of European consumers online.
The Commission also aims to deal more effectively with the sale of illegal or unsafe products through large online marketplaces operating in the European market.
Closer scrutiny of very large platforms
The development comes as the European Union steps up its oversight of very large online platforms. These platforms are required to adopt specific measures on transparency, consumer safety and the fight against illegal content.
