Consumers have raised concern after reports that pasteurised milk from a well-known dairy brand had turned sour before its expiry date. Speaking on Politis Radio 107.6’s Morning Review, the Director of Veterinary Services, Christodoulos Pipis, sought to reassure the public that the incident posed no risk to health.
“Following our investigation, and according to the company’s own statement, the problem affected the entire production line of one particular type of milk,” Pipis said. He explained that the company has since completely replaced the production line and equipment to ensure the issue does not occur again.
Pipis stressed that the raw milk was not contaminated and that no microbiological or other risks to public health were detected. “The issue was not related to pasteurisation or any chemical residues. It was a technical fault that affected the product’s shelf life,” he said.
“The responsibility lies with the company”
Pipis noted that, under the law, the primary responsibility for product safety rests with the food business operator.
“The state carries out inspections to ensure hygiene and food safety, but responsibility for product quality and for informing consumers lies with the company,” he said. He also noted that the Veterinary Services were only informed last week, following reports from two citizens and the Consumers’ Association.
“If citizens do not promptly inform the producer or the authorities, it is difficult for us to act immediately,” he explained.
Why no official announcement was issued
Regarding the absence of an official public announcement, Pipis admitted that citizens are right to expect more transparency, but reiterated that “the company should have issued a statement explaining that there was a technical issue which has since been resolved.”
Consumer compensation
According to the Director of Veterinary Services, the company has already begun compensating consumers who purchased milk that spoiled before its expiry date.